Objective
This position is primarily responsible is evaluating and performing service and/or repair jobs on engines and generators.
Responsibilities
Primary Responsibilities:
Troubleshoot, repair, and service equipment generators, (diesel and/or gas engines, transfer switches, switch gear, and etc.) Air Compressors and HVAC units, using proper tools and procedures
Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
Maintain customer satisfaction by ensuring customer needs and deadlines are met
Complete all scheduled repairs in a safe and efficient manner
Follow contamination control and HAZMAT rules and regulations
Adheres to all safety rules and maintains quality housekeeping in work area
Supervisory Responsibilities:
No formal responsibility for supervising others
Qualifications
III. Position Requirements
Required:
High School diploma or GED or equivalent work experience
3 years or more of mechanical experience with engines/generators
Preferred:
5 years or more experience with engines/generators, preferably Caterpillar equipment
Experience with transfer switches, switch gear, uninterrupted power source (UPS) equipment
IV. Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
Strong communication skills, including verbal, written and listening skills.
Strong multitasking abilities, detail-oriented and self-motivated
Excellent customer service skills
Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
Ability to work in a fast-paced, high-pressure, deadline driven environment
Ability to work overtime and weekends as needed
V. Physical Requirements of Position:
Occasional confined sitting (at computer, in car, etc.)
Occasional non-confined sitting (able to move about at will.)
Frequent standing or walking
Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination
Frequent repeated bending, crouching, stretching, up and down stairs, or crawling
Frequent unaided lifting of objects up to 20 pounds; Occasional unaided lifting of objects up to 75 pounds
Frequent working at heights (such as scaffolding, rooftops, or ladders)
Frequent communication with other individuals. Must be able to able to exchange accurate information when speaking with customers, coworkers, and/or vendors
Frequent use of near and far vision acuity. Must be able to identify objects within two feet or less and at a distance of 20 feet.