Diesel Service Technician

OVERVIEW:
This individual, working closely with the Shop Foreman is responsible for the effective repair of machinery and components at high levels of quality. This individual will also be responsible for servicing units to fulfill OEM (Original Equipment Manufacturer) specifications. This individual must be able to perform quality work as efficiently and profitably as possible with overtime opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Builds knowledge of dealer supported product lines, service standards, and procedures
Can perform repairs and maintenance jobs with minimal supervision
Basic testing knowledge of all machine systems
Can repair and recondition all equipment components and systems
Develops and employs diagnostic related reasoning skills
Responsible for operating heavy construction equipment in a safe manner
Assists in the collection of data necessary for efficient inventory control
Attends local, regional, national service schools as requested
Maintains a clean and safe working environment
Maintains and cares for shop tools, equipment, and vehicles
Completes all paperwork required for jobs
Maintains close, positive working relationships with service, parts and administrative personnel
May perform other duties as directed by the Service Manager
JOB REQUIREMENTS:
Must share our Core Values: Do the Right Thing, Be Curious, Have Passion and Be Innovative
Has minimum 2-year Diesel Technology/Automotive Technology degree or equivalent experience
Must own or have the ability to acquire required tools
Requires a valid driver's license and the ability to maintain an insurable driving record
Obtains or is willing to obtain a Class A CDL License
Works in an efficient and effective manner
Contribution to departmental and product line goals
Must have excellent customer service skills, both internal and external customers
Organizational skills with ability to effectively manage multiple projects
Must be personable, highly motivated, a problem solver, reliable, ethical, and able to adapt to all forces around them - customers, suppliers, coworkers, and manufacturers
Should have solid equipment and mechanical knowledge and strong diagnostic skills
Able to work with minimal supervision and have a positive mental attitude
COMPANY BENEFITS: (*certain benefits are adjusted based on position)
Health
FSA
HSA w/ Employer Contributions
Dental
Vision
Life / AD&D / Critical Illness
401k + Company Match
PTO Accrual
Paid Holidays
Prescription Safety Glass Reimbursement
Safety Boot and Cold Weather Gear Reimbursement
Employee Assistance Program
Uniform/Clothing Allowance
Annual Tool Allowance
Employee Events
Fuel Your Passion Reimbursement
Additional Job-Related Education and Trainings
Short/Long Term Disability - Employer Paid
NATURE AND SCOPE OF JOB:
Occasionally lifting, carrying, pushing, or pulling 100+ pounds and/or frequently lifting, carrying, pushing, or pulling 50+ pounds and/or continuous lifting, carrying, pushing or pulling 20+ pounds.
Occasional to frequent walking or standing.
Frequent and continual movement as follows, often several of movements simultaneously (i.e., handle while crouching, carry while kneeling):
Kneel (bend legs at knee, come to rest on knees)
Crouch/Squat (bend body down and forward, bending legs and spine)
Crawl (move on hands, knees, and feet)
Climb (ascend/descend ladders, stairs, ramp, or step up on or down from equipment/trailer)
Stoop (Bend downward and forward at waist)
Lift (raise or lower object > 25 pounds from one level to another)
Carry (transport an object)
Push (press with steady force, thrust objects forward, downward, outward)
Pull (drag or tug objects)
Turn/twist (move a body part in circular motion)
Bend (bend downward and forward by bending the spine at waist)
Reach (extend hands and arms in any direction)
Handle (seize, hold turn with hands)
Repetitive motion of wrists, hands, and fingers.
Hearing and speaking to exchange information.
Dexterity of hands and fingers to operate equipment.
Consistently exposed to weather conditions, fumes, and loud noise.
The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.
Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.