Service Administrator

OVERVIEW: The Service Administrator will be responsible for the effective performance of miscellaneous clerical duties within the service department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist in opening service orders, segments, and corrections of service orders as needed
Cost and invoice service orders as necessary throughout the day
Add equipment profiles as needed for customer machines needing repair
Performs month-end processes as needed for the Service Department
Proofreads work orders for grammar and spelling as necessary
Works with Foremen to ensure work orders are processed and invoiced within 10 days of last labor
Timecard entry onto work orders as needed
Maintains department files and ensures material is properly filed within the company's computer network for multiple companies
Other duties as required by manager

JOB REQUIREMENTS:
Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
Minimum 2-year administrative degree or 2 years related work experience
An above average computer comfort level to work with Excel, MS Outlook, and OneDrive
Strong keyboarding skills
General understanding of mechanical/technical terms preferred
Knowledge of service process and procedures
Must have a positive mental attitude
Maintain excellent communications skills, both oral and written
Excellent organizational skills and ability to multi-task
Self-motivated and goal oriented
Should be personable, highly motivated, a problem solver, ethical, and able to adapt to all forces around them - customers, suppliers, coworkers, and manufacturers.
Very detail-oriented

COMPANY BENEFITS: (*certain benefits are adjusted based on position)
Health
FSA
HSA w/ Employer Contributions
Dental
Vision
Life / AD&D / Critical Illness
401k + Company Match
PTO Accrual
Paid Holidays
Prescription Safety Glass Reimbursement
Safety Boot and Cold Weather Gear Reimbursement
Annual Tool Allowance
Employee Assistance Program
Uniform/Clothing Allowance
Employee Events
Sponsorships
Additional Job-Related Education and Trainings
Short/Long Term Disability - Employer Paid

NATURE AND SCOPE OF JOB:
Requires sitting, standing with periodic lifting, walking, standing, bending, stooping, and stretching
Requires ability to push, lift, pull, and/or carry 10 lbs. or more
The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.
Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.