Inside Sales Leader - El Paso

Welcome to Sarabias!

We are growing rapidly and are looking for an Inside Sales Leader toadd to our team, and we are excited to talk to YOU!

Job Summary:
The Inside Sales Representative is the front line of our customer experience " answering inbound calls and emails, quoting prospective customers, and following up to win their business. We're looking for a sharp, growth-minded individual who is eager to learn and motivated to earn. This role comes with paid training on our CRM and call software, plus a generous performance-based bonus tied to sales and billing goals. If you're motivated by earning more when you win more, this role rewards that.
Duties/Responsibilities:

• Respond promptly to customer inquiries via phone and email.
• Develop and expand an assigned book of business through relationship management and strategic growth initiatives.
• Draft and send written quotes to prospective customers, and follow up to close the sale.
• Communicate with confidence and purpose"every customer interaction is an opportunity to win business.
• Take and enter orders accurately, including billing and delivery details.
• Identify opportunities to upsell additional products and services.
• Collect and maintain accurate customer account information, including billing and payment details (e.g., credit card information).
• Resolve customer concerns promptly, escalating complex issues to the appropriate team member.
• Keep detailed records of customer interactions in our CRM (Customer Relationship Management) software.
• Perform other related duties as assigned.

• Strong communication skills, including active listening and a customer-first mindset.
• Growth mindset"eager to learn new tools, processes, and sales techniques.
• Comfortable working with computer software and willing to learn our CRM and call system (provided as paid training).

• High school diploma or equivalent.
• Customer service or phone sales experience preferred.
• Spanish Speakers preferred

• Prolonged periods sitting at a desk and working on a computer and telephone.
• Must be able to lift up to 25 pounds at times.